Returns & Exchanges
At LMNT, we stand behind the quality of our hydration products and offer a 30-day satisfaction guarantee to ensure you stay salty and satisfied. If our products do not meet your expectations, we are happy to facilitate a full refund or exchange for any unopened or gently used items.
Return Process
- 1.Initiate Your Request
Log into your LMNT customer portal or contact our support team with your order number to begin the return or exchange process.
- 2.Prepare Your Package
Securely pack the items in their original packaging or a sturdy shipping box to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.